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For Immediate Release
January 13, 2017
Ali Harris, Founder
Technical Framework Offers Live Chat Tech Support
New feature allows customers to interact with agents in real time online
FORT COLLINS, Colo. (January 13, 2017) – Technical Framework, an information technology consulting services company in northern Colorado, announces implementation of Live Chat Tech Support; a simple, convenient, reliable, and live gateway to its support staff.
The Live Chat feature is now available on its website, TechFramework.com, and allows customers to interact with Technical Framework’s Customer Service and Technical Support teams on business days from 8:00 a.m. to 8:00 p.m. Live Chat is available for all areas of service including computers, networks, data security, and websites.
The company’s growth strategy is built on offering more value to its customers by continuing to provide fast, effective, and innovative service in easy-to-understand layman’s terms at a fair price. By offering Live Chat Tech Support, Technical Framework brings added value to its customers by providing an easier, faster way to initiate contact.
“Our online tech support feature adds convenience and delivers fast response to IT-related issues our clients or prospective clients may encounter,” said Ali Harris, Founder and Managing Consultant. “We continue to look for ways to improve customer service, and we believe offering friendly, instant support access is the appropriate next step.”
Technical Framework’s Live Chat Tech Support provides visitors with an option to receive a chat transcription sent to their email address as soon as the chat has ended. This feature is beneficial for visitors, as it allows them to reference step-by-step instructions or hardware specifications at a later time.
About Technical Framework: Technical Framework offers information technology consulting services to small- and medium-sized businesses in northern Colorado. Services include computers and handhelds, networks and servers, data security, and web development. Built on strong core values, Technical Framework is committed to providing reliable, honest, and innovative services to its clients.
For additional information, please visit Technical Framework at TechFramework.com or call us at (970) 372-4940.