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High Honors for Local Payroll Processors

By Melissa Clary

Payroll Vault

Carol McElwain receives award for customer service

Local Payroll Company Employee Earns High Honors at Second Annual Payroll Vault Conference

Payroll Company Continues to Learn Best Practices to Better Serve Clientele

Fort Collins, CO – October 8, 2014 – Payroll Vault, a leading cloud-based payroll service provider and franchisor, announced today the close of its second annual franchisee conference hosted September 21-23, 2014 at the Inverness Hotel in Englewood, Colorado. The conference offered a dynamic and non-competitive forum where Payroll Vault franchise owners could connect to exchange ideas, participate in workshops, and learn through peer-to-peer interaction. 
Carol McElwain, Payroll Specialist and Operations Manager for Payroll Vault, was nominated by her manager and Payroll Vault owner, Melissa Clary prior to the conference for the prestigious Payroll Vault Dedication and Customer Service Award. McElwain’s nomination was accepted by the Payroll Vault franchise organization and she received company-wide recognition at the conference award ceremony. 
“Carol has been dedicated to her position and clients while performing beyond expectations since day one. I really could not ask for a better representative for our company,” stated Melissa Clary, CPA and Payroll Vault franchise owner. “Carol wasn’t initially hired for the position she currently holds, but she is always striving to do more and grow both personally and professionally. Today she processes payroll seamlessly for all of our Payroll Vault clients, providing them with the highest level of customer service.”
Carol McEwain was one of only three individuals from Payroll Vault’s 22 franchise locations to be recognized with the Dedication and Customer Service Award.
About Payroll VaultPayroll Vault was created to serve the specific payroll service needs of businesses of all sizes. The company’s mission is focused on providing quality payroll services and solutions, complemented with outstanding customer service. Supported via an advanced and secure web-based technology platform, Payroll Vault offers a highly convenient, efficient, and real-time solution for clients and is a national leader within the independent payroll service provider market. Learn more at